Support

Common questions

Why can't I mark an application as Accepted? Stages follow a sequence — you need a recorded Offer first. The button explains which step is missing when you hover it.

Why can't I send an outreach email? Aviora asks you to research the professor first: record their research areas and run a score. Emails that don't reference real work rarely get replies.

Why did my upload finish instantly? If we already hold an identical file, we skip the transfer and reuse the stored copy.

What are credits? AI actions cost credits, which refresh each billing cycle. Every button shows its cost before you press it.

Still stuck?

Email support@avioraai.xyz.